Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Chamoly! Throughout this website, the terms "we," "us," and "our" refer to Chamoly. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use our website or services.

SECTION 1 - ELIGIBILITY

By using our website, you represent that you are at least the age of majority in your state or province of residence or have permission from a parent or guardian to use our services.

You agree to provide accurate and complete information when placing an order or creating an account.

SECTION 2 - OUR PRODUCTS

We strive to accurately display our products, descriptions, and images. However, actual colors, textures, and product appearance may vary slightly due to photography, lighting, and individual device settings.

We reserve the right to:

  • Change product descriptions or pricing at any time.

  • Limit quantities purchased.

  • Discontinue products without notice.

SECTION 3 - ORDERS

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • Your payment method is valid and authorized.

  • Your purchase is for personal use unless otherwise approved.

All orders are subject to acceptance and availability. Chamoly reserves the right to refuse or cancel any order at our sole discretion.

Orders cannot be canceled once they have been fulfilled or shipped.

Please review our Refund & Return Policy for additional information regarding refunds and replacements.

SECTION 4 - PRICING & BILLING

All prices listed on our website are in U.S. Dollars and are subject to change without notice.

Prices do not include applicable taxes or shipping charges unless otherwise stated.

By completing a purchase, you authorize Chamoly to charge the payment method provided for the total amount of your order, including any applicable taxes and shipping fees.

SECTION 5 - SHIPPING & DELIVERY

Shipping and delivery times are estimates and are not guaranteed.

Chamoly is not responsible for:

  • Shipping carrier delays.

  • Lost or delayed packages.

  • Packages marked as delivered by the shipping carrier.

  • Incorrect shipping addresses provided by customers.

  • Weather-related shipping delays or damage caused during transit.

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Branding

  • Website content

  • Designs

is the property of Chamoly and may not be copied, reproduced, or used without prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website is powered by Shopify and may contain services provided by third parties, including payment processors and shipping providers.

We are not responsible for the content, policies, or practices of any third-party services or websites.

SECTION 8 - FEEDBACK & REVIEWS

If you submit reviews, comments, suggestions, or other feedback to Chamoly, you grant us permission to use, publish, and share that content for marketing and business purposes without compensation.

You agree that any feedback submitted is truthful and does not violate the rights of others.

SECTION 9 - PROHIBITED USES

You may not use our website or services:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To interfere with the security or functionality of the website.

  • To distribute malicious software or harmful code.

  • To impersonate another person or entity.

  • To copy or exploit any part of our website or content without permission.

We reserve the right to terminate access to our website if these Terms are violated.

SECTION 10 - DISCLAIMER OF WARRANTIES

All products and services are provided "as is" and "as available."

Chamoly makes no warranties, express or implied, regarding:

  • Product availability

  • Website functionality

  • Shipping times

  • Uninterrupted access to our services

We do our best to provide accurate information and quality products but cannot guarantee that our services will always be error-free.

SECTION 11 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Chamoly shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use of our website or services.

  • Shipping delays or carrier-related issues.

  • Product misuse or dissatisfaction.

  • Technical issues beyond our control.

SECTION 12 - GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of California and the United States.

SECTION 13 - CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon being posted to this page.

Your continued use of our website constitutes acceptance of any changes.

SECTION 14 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

Chamoly

Email: chamolytreatz@gmail.com